of PMINJ’s Project of the Year, several individuals from New Jersey Manufacturers
Insurance Company (NJM) will provide a presentation on the Workers Compensation
Claims Solution. This project is the largest business/technology initiative
in the company’s history. This program successfully implemented five
major technology solutions and involved over 200 people across 11 departments.
It also allowed NJM to move away from its legacy systems to more flexible
solutions and streamline its claims process to better serve its policy holders.
The team members attributed the success of this project to the outstanding
teamwork and dedication of NJM’s employees.
The focus of this
presentation will be the use of project management tools, successes and challenges,
and most importantly the impact the Workers Compensation Claims Solution
has had on NJM.
The team members
(Poonam Bhargava, Harold Fink, Kathleen Flaherty, Larry Fore, Margaret Inman,
Loretta Kreutzberg, Jack Parra and Carol Voorhees) joined NJM between 1985
and 2005. They have a broad range of experience. The head of
the Project Management Office is Harold Fink and the Director of this office
is Carol Voorhees. The other individuals deal with administration
of Business Solution Delivery, implementation of enterprise-wide Document
Management and Integration solutions with business applications, Policy
Administration and Financial Systems, Workers Compensation medical bill review
system, Workers Compensation Claim Center, cash management, general accounting,
actuarial, and statistics.